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Facebook Chatbots Can Take Fan Engagement To Another Level

Facebook “chatbots.” No, not those AOL Instant Messenger chatbots of the mid-2000s—these chatbots will actually have the capability to interact with a business customers, leading to a wealth of possibilities for sports organizations and tech companies alike. Similar to the old AIM chatbots, these use special software to interact with a user, like how an […]

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